Refund Policy

Subscription Refunds

At SocialXpress, we strive to provide a satisfactory experience to all our users. If you are not completely satisfied with your subscription purchase, you may be eligible for a refund subject to the following terms and conditions:

Eligibility

To be eligible for a refund, you must meet the following criteria:

  1. Subscription Period: Refunds are only available within [number of days] days of the initial purchase.

  2. Unused Subscription: You must not have used the subscription during the refund period. If you have accessed any premium features or benefits included in your subscription, you will not be eligible for a refund.

How to Request a Refund

To request a refund, please contact our customer support team at [email protected] with the following information:

  • Your full name
  • Email address associated with your SocialXpress account
  • Date of purchase
  • Reason for refund request

Refund Processing

Once your refund request is received and approved, we will process the refund within [number of days] days. Refunds will be issued to the original payment method used for the purchase.

No Partial Refunds

We do not offer partial refunds for partially used subscription periods. If you cancel your subscription before the end of the billing cycle, you will continue to have access to the subscription features until the end of the current billing period.

Changes to Subscription Plans

We reserve the right to change our subscription plans, pricing, and refund policy at any time. Any changes will be communicated to users in advance.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at [email protected].